Terms and Conditions

1. Acceptance of Terms

By accessing and using the Deutsch-Landia platform, you agree to these Terms and Conditions. If you do not agree, please do not use the platform. Deutsch-Landia is an educational platform for learning German, for learners of all ages — children, teenagers and adults.

2. Your account

You are responsible for the security of your account. Do not share your login credentials with others. If you are a parent creating an account for your child, you are responsible for their activity.

• Password must be at least 8 characters
• A valid email is required for account recovery
• Accounts inactive for more than 12 months may be deleted

3. Subscriptions and Payments

Deutsch-Landia offers free and paid plans. Payments are processed by Stripe, a PCI-DSS certified payment provider. We do not store your card data.

• Subscriptions renew automatically monthly or annually
• You can cancel at any time from your account settings
• You have 14 days from your first payment (when the contract is concluded) to withdraw and be refunded in full (100%) — see section 4
• Prices may change with 30 days prior notice

4. Your 14-day right of withdrawal (OUG 34/2014, Directive 2011/83/EU)

Under Romanian Emergency Ordinance 34/2014 (transposing EU Directive 2011/83/EU), a distance contract gives you 14 calendar days to withdraw without giving a reason.

Immediate access does not cost you this right: For digital content, the law would allow us to ask you to give up the right of withdrawal once access begins. We do not ask for that. In practice:

1. Access to your subscription starts immediately after payment, at your request.
2. Within 14 days from your first payment (when the contract is concluded) you can withdraw, without giving a reason, and get the amount paid back in full (100%), however much you have used the platform.
3. Renewals do not open a new 14-day period: you can cancel at any time, and access continues until the end of the paid period. For the annual plan, the pro-rata refund after the 14 days is described in the Refund Policy (section 3).
4. You withdraw with a clear statement: the model form at deutsch-landia.com/retragere, or an email to contact@deutsch-landia.com.
5. The refund goes back through the same means of payment, no later than 14 days after we receive your request.

When you buy a Deutsch-Landia subscription, checkout asks you to tick one box carrying the text below, reproduced exactly. It contains the request for immediate access and confirms that you keep your right of withdrawal:

• ☐"I confirm that I am an adult, or that I have the consent of a parent/guardian for this payment. I agree to the Terms and Conditions. I ask for access to start immediately, and I know I keep my right of withdrawal: within 14 days from my first payment (when the contract is concluded) I can withdraw and get the full amount paid back (100%)."

The checkbox must be ticked to complete checkout. Stripe records your acceptance alongside the payment, and the moment you accepted these Terms is kept on your account.

5. Acceptable Use

It is prohibited to:

• Share account access with third parties
• Use the platform for unauthorised commercial purposes
• Reproduce or distribute content without permission
• Use automated tools (bots) to access the platform

6. Intellectual Property

All content on Deutsch-Landia (lessons, exercises, stories, illustrations, mascots) is the property of IACOB MIHAI-ALBERTO PFA (Romanian fiscal code (CUI) 54802933) or our partners, and is protected by copyright. We grant you a personal, non-exclusive licence to use the platform for educational purposes.

7. Limitation of Liability

Deutsch-Landia does not guarantee that the platform will be available 100% of the time. We are not liable for indirect or consequential losses resulting from use of the platform.

8. Governing Law and Dispute Resolution

These terms are governed by Romanian law. If you are a consumer, that choice cannot take away any right the law of your own country gives you anyway:

• If you are a consumer habitually resident in another EU member state, choosing Romanian law does NOT deprive you of the mandatory protections of your own law (Regulation (EC) No 593/2008 "Rome I", Article 6(2)).
• You may bring proceedings against us either in the Romanian courts or in the courts where you live. We may bring proceedings against you ONLY in the courts where you live (Regulation (EU) No 1215/2012 "Brussels I bis", Article 18).
• Before court: write to legal@deutsch-landia.com, and if we cannot resolve it you may contact ANPC, the Romanian consumer protection authority. ANPC and alternative dispute resolution (SAL) contact details are in the footer of every page.
• For institutional customers (schools, companies), who are not consumers, Romanian law applies and the competent courts are those of our registered office.

9. Contact

The platform is operated by IACOB MIHAI-ALBERTO PFA (a Romanian sole proprietorship; fiscal code (CUI) 54802933, Trade Register No. F2026028449007), registered office at B-dul 1 Decembrie 1918 nr. 1N, Sector 3, Bucharest, Romania. Phone: +40 765 759 979. For questions about these terms, contact us at legal@deutsch-landia.com